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Sales

A referral doesn't always mean a closed sale

11.07.08 : Ivan Misner

When one of your business relationships passes you a referral, don't assume that the prospect is ready to hear a presentation on your product or service.

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Controlling the selling processs
Having an effective selling process is imperative when meeting with prospective buyers as Phil Lee from Sandler Training discusses.

What makes a successful sales person?
Phil Lee explains how communicating effectively with potential customers is the key to growth and success of a business.

Cold calling tips
Phil Lee shares some expert advice when approaching the daunting task of cold calling.

How to keep customers happy
How do you keep clients/customers happy? Linda Hailey puts this vital aspect of business into perspective.

Customer service

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